What does Quality Improvement measure?

• A. Individual performance only
• B. Financial metrics only
• C. Patient satisfaction only
• D. Measures the performance of the team standards to improve healthcare

Answer: (D)

Quality Improvement focuses on how well care teams perform against established standards and uses that data to drive system-level changes that enhance healthcare. It looks at processes, teamwork, and overall performance of the care system, not just what a single clinician does. Financial metrics can be part of the picture, but they don’t alone capture quality. Similarly, patient satisfaction is an important outcome, yet quality improvement aims to improve multiple aspects of care—safety, effectiveness, timeliness, efficiency, and equity—through standard-based team performance. In short, it’s about measuring how the team adheres to standards to continually improve the healthcare you deliver.